Copyable short notice
From 1 October 2026, card surcharge rules are expected to change for Australian businesses. We are reviewing our payment costs, provider pricing and customer payment options so pricing remains clear and fair. Thank you for supporting a local business while we work through the transition.
Website or invoice wording
We are reviewing our card payment costs ahead of the expected 1 October 2026 surcharge changes. Our goal is to keep pricing transparent while continuing to offer convenient payment options. If our payment provider changes its pricing, we may update prices, payment methods or customer notices after reviewing the actual cost impact.
Staff script
“The card surcharge rules are changing for Australian businesses. We are reviewing our provider costs and pricing so customers have clear information. If you have a question about payment options, we can explain what is currently available.”
Before using this wording
- Confirm your own payment-provider terms.
- Check ACCC and RBA guidance.
- Remove any wording that implies legal certainty beyond your sources.
- Align website, signage, invoices and staff scripts.
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